This Privacy Policy explains how Construction Hub (“ConstructionHub”, “we”, “us”) collects, uses, and protects personal data when you use our website and marketplace services in Kenya.
1. Data we collect
Depending on how you use the platform, we may process: identity and contact details (name, email, phone, business name); account and role information; order, RFQ, demo, and payment-related records; project/site operational data you enter; device/technical data (IP address, browser type); approximate location you choose for catalogue delivery context; and cookies or similar technologies as described below.
2. How we use data
We use personal data to operate accounts, process marketplace transactions, support vendors and buyers, deliver Project / Site Management features, respond to demo and contact requests, improve security and performance, meet legal obligations, and — where you allow — measure site usage with analytics tools.
3. Legal bases & sharing
We process data as needed to perform contracts with you, pursue legitimate interests in running a secure marketplace, and comply with law. We may share data with payment providers, logistics partners you select, vendors/counterparties in a transaction, cloud hosting providers, and authorities when required. We do not sell personal data.
4. Cookies & similar technologies
We use essential cookies for login, security, and core site functions. Preference cookies remember choices such as cookie consent and visitor location for catalogue context. Analytics or advertising tags (for example Google Analytics / Tag Manager), when configured by site admins, are used consistently with your cookie preference where applicable. You can Accept or Reject non-essential cookies via our cookie banner; your choice is stored for about one year.
5. Retention & security
We keep data only as long as needed for the purposes above, including order history, dispute handling, and legal retention. We apply reasonable technical and organisational measures; no method of transmission is fully secure.
6. Your rights
Subject to Kenyan data protection law, you may request access, correction, deletion, or restriction of your personal data, and object to certain processing. Contact us via the Contact page. You may also lodge a complaint with the relevant data protection authority.
7. Children
Construction Hub is aimed at businesses and adults. We do not knowingly collect data from children.
8. Changes
We may update this Policy; the latest version will appear on this page with an updated date.
Last updated: 2026. Placeholder policy — refine with counsel before relying on it in production.