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Terms & Conditions

How Construction Hub works for buyers, vendors, and project teams.

These Terms & Conditions (“Terms”) govern your use of Construction Hub (“ConstructionHub”, “we”, “us”), Kenya’s construction marketplace connecting buyers, vendors, professionals, and project teams. By creating an account, browsing the site, placing orders, requesting quotes or demos, or using Project / Site Management tools, you agree to these Terms.

1. Who we are

Construction Hub provides an online marketplace and related tools for construction products, equipment, services, designs, projects, and site operations in Kenya. We are a platform operator — we are not the manufacturer, seller, or installer of every listing unless we expressly say so.

2. Accounts & eligibility

You must provide accurate registration details and keep them up to date. You are responsible for activity under your account. Vendor, manufacturer, developer, site manager, and similar roles may require additional onboarding, verification, or subscription before marketplace features are unlocked.

3. Marketplace use

Listings, prices, availability, lead times, and fulfilment options are provided by vendors or other users. Orders, RFQs, hire/lease requests, and project purchases create contracts primarily between you and the relevant counterparty, subject to any Construction Hub fees, escrow, or payment flows we enable. You agree not to misuse the platform (fraud, spam, scraping, IP infringement, or unlawful content).

4. Payments & fees

Where payment is collected through Construction Hub (for example M-Pesa or other configured methods), you authorise the charge for the order or service described at checkout. Fees, commissions, subscriptions, and payout timing for vendors are described in product/pricing screens or agreements presented at signup or upgrade.

5. Projects, site tools & demos

Project Management and Site Management features are provided as operational tools. You remain responsible for site safety, statutory compliance, employment/labour obligations, and the accuracy of diaries, BOQs, quantities, and team data you enter. Demo requests are informational and do not create a paid engagement unless separately agreed.

6. Content & intellectual property

Platform branding, software, and curated content belong to Construction Hub or its licensors. You retain rights in content you upload, and grant us a licence to host and display it as needed to operate the service. You must have rights to any materials you publish.

7. Disclaimers & liability

The platform is provided on an “as available” basis. To the fullest extent permitted by Kenyan law, Construction Hub is not liable for vendor performance, construction outcomes, third-party delays, or indirect/consequential loss. Nothing in these Terms excludes liability that cannot be limited by law.

8. Suspension & termination

We may suspend or terminate access for breach of these Terms, suspected fraud, or risk to users. You may stop using the service and request account closure subject to outstanding orders, payouts, or legal retention needs.

9. Changes

We may update these Terms from time to time. Material changes will be reflected on this page with an updated date. Continued use after changes constitutes acceptance of the revised Terms.

10. Contact

Questions about these Terms: use our Contact page. Placeholder legal text — have counsel review before production reliance.

Last updated: 2026.

Also see our Privacy Policy.

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